Partner in process optimization since 1981
We supply, install, inspect and service the equipment that keeps oil, gas, petrochemical, fertilizer, water and energy plants running in Egypt and the Gulf.
- Founded
- 1981
- Bases
- Dubai (headquarters), Cairo, Ismailia (logistics hub)
- Markets
- Oil and gas, petrochemical, fertilizer, water, energy, dri, aviation, defense
- How we work
- Agent and distributor for international makers; system integration
A family business
Tragency was founded in 1981 as a family business, and forty-five years later it still is. Today Tragency is led by three members of the family, and the third generation has now joined them in the business. Alongside them stands one partner who has, in every way that matters, become part of the family.
Why does this matter to you? Because we have chosen to stay a boutique company, and to stay hands-on. When you call Tragency you do not reach a call centre or a distant regional office. You reach the owners themselves: people who will be on site with you, and who will still be here for your next turnaround, and the one after that.
Big enough to bring you the world's best technology. Small enough that every relationship is personal.
At Tragency we believe that progress is not achieved alone. It is achieved in partnership: with you, our clients, with our technology partners, and with all who share the vision of a greener, safer and more efficient industry.
Who we are
Tragency Middle East is a free zone company in Dubai Airport Free Zone (DAFZA). With its office in Egypt, TME Egypt (Free Zone), it is a partnership of professional executives who bring the technology partner and the client together.
Clients see us as a process optimization company. Our scope starts after the sale, with technical support: site surveys, audits, site testing and training on the equipment we supply. It grows into integrated supply of complete packages, and system integration is the way we prefer to work. We also offer consultation, joint ventures and training, and work with our partners as agent and distributor.
With more than 40 years in the process industry, our teams keep training, and our clients get the technology of our partners with local engineers behind it.
Policy
We partner with international market leaders and bring their expertise to our regional customers, adding value through consultation, products, services and site support.
Mission
Support the regional process industry through its competitive, techno-economic challenges, and lead the way with our partners in value-added process solutions and services.
Vision
Process plants in our region running green, safe and cost-effective.
Since 1981
- 1981Founded as Middle East Star Middle East Star opens as a commercial agent in Zamalek, Cairo.
- 1988Moves to Heliopolis The company outgrows Zamalek and moves to Heliopolis.
- 1995Strategic vacuum plant First strategic vacuum plant supplied.
- 2005TME founded in the UAE Tragency Middle East is set up as a free zone trading company in the UAE.
- 2006Filtration test rig on site First regional site services with our own filtration test rig.
- 2007First site service abroad Our engineers carry out their first site service in Kuwait.
- 2008Aviation contract Biggest consultation contract in the aviation industry, with a German company.
- 2010First job as a packager First complete package designed, built and delivered by us.
- 2011First Gulf orders First regional orders in Kuwait and the UAE.
- 2013DAFZA office opens Head office opens in Dubai Airport Free Zone.
- 2015Biggest reformer order Biggest order yet for reformer tubes and services.
- 2016Full commissioning by TME Supply, assembly, pre-commissioning, commissioning and start-up, all by TME.
- 2017Sonker BOG package Boil-off gas and refrigeration package for Sonker with Petrojet: our biggest order as agents, EUR 24 million.
- 2019ISO 9001 certified Certified to ISO 9001 for quality management.
- 202012,000 m³ a day of water Our first seawater desalination plant, 12,000 m³ a day, with a year of operation and maintenance.
- 2021Phenol wastewater plant Egypt's first phenol wastewater treatment plant, part of the national campaign to protect the Red Sea.
- 2022TME Egypt established TME Egypt is established.
- 2023Cairo Festival City Offices move to Cairo Festival City, and we enter Egypt's aviation market.
- 2024Three times the business Revenue triples on the year before.
- 2025ARVOS agency signed Agency agreement signed with ARVOS, a leading global manufacturer of heat recovery equipment.
- 2026Third generation on board Still family owned, now with the third generation in the business. Forty-five years, and you still reach the owners.
What clients say
“Our friends of MES in Egypt, despite a quite odd environment as everyone will appreciate, managed two large and significant orders.”
“We would like to grasp this opportunity to extend our gratitude to TME for the distinguished efforts and timely support extended to ensure the smooth execution of this job.”
“On the occasion of completing successfully the supply of Rotork spare parts, we would like to extend our special thanks to Tragency Middle East for successfully completing the job order with our full satisfaction.”
“On completing the installation of CDS inlet separator at United Gas plant, we would like to take this opportunity to extend our appreciation to CDS and Middle East Star.”
“Gratitude and appreciation to Middle East Star, for the distinguished effort exerted to assure the smooth execution and success of both projects.”
“We would like to grasp this opportunity to extend our special thanks to Middle East Star and Manoir for successfully completing a supply of material on time to our full satisfaction.”
“On the occasion of completing successfully the supply of Rotork spare parts, we would like to extend our special thanks to Tragency Middle East for successfully completing the job with our full satisfaction.”
Our offices
- Tragency Middle EastHead office, Dubai Airport Free Zone, P.O. Box 97177, Dubai, UAE+971 4 260 2195
- TME EgyptOffice 406, Podium 1, Cairo Festival City, New Cairo+20 2 262 33 110
- TME Egypt Head OfficeHeliopolis, P.O. Box 431, Cairo, Egypt+20 2 262 33 110
- TME Storage and Discharge FZC FacilityLogistics hub, Ismailia Free Zone, Ismailia, Egypt+20 2 262 33 110
Clients
Abu Qir Fertilizers, ADES, Al Majd, APC, ASORC, Dodsal, Doosan, EFC, EHC, El Sewedy, EMC, Enppi, EPP, EPROM, ERC, Ezz Steel, KPC, NOPWASD, NPC, Petrobel, Petromaint, PG, QPIC, Rashpetco, Saipem, SEGAS, SEMADCO, Shell, Sidi Krir Power Generation, SIDPEC, Sonker, SOPC, Suez Steel, SUMED, TCI
Partners
ARVOS, Engemasa, MP Foerster, SUPCON, Tema India, Tranter, Villa Scambiatori